Shipping Policy
Shipping within the Netherlands
All orders are shipped via PostNL. Orders placed before 4:00 PM on business days are shipped the same day.
- Standard shipping: €4.95 (1-2 business days)
- Free shipping: on orders over €50
Shipping within the EU
We deliver to most EU countries.
- EU shipping: €9.95 (3-7 business days)
- Free shipping: on orders over €75
Shipping outside the EU
Contact us at info@bonkai.eu for international shipping. Import duties and taxes are the responsibility of the recipient.
Track & Trace
You'll receive a tracking code by email once your order has been shipped.
Discreet packaging
All orders are shipped in plain, unmarked packaging with no indication of the contents. Your privacy is our priority.
Fragile products
Glassware is carefully wrapped in bubble wrap and sturdy packaging materials. If your product arrives damaged, contact us within 48 hours with photos of the damage.