Privacy Policy

Last updated: March 2026

Bonkai, a division of Atamaki BV, respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).

What data do we collect?

• Name
• Email address
• Shipping and billing address
• Phone number (optional, for delivery questions)
• Payment details (processed by our payment provider, not stored by us)
• IP address and browser data (for website optimization and security)

Why do we collect this data?

• Order processing: To process, ship and update you on your order
• Customer service: To answer your questions and provide support
• Legal obligations: Accounting and tax compliance
• Website improvement: To improve our website and services (anonymized)
• Marketing: Only with your explicit consent (opt-in)

Third-party sharing

We only share your data with shipping carriers (PostNL), payment providers (Shopify Payments, iDEAL), and for accounting obligations. We never sell your data to third parties.

Cookies

We use essential cookies (webshop functionality), analytical cookies (anonymized), and marketing cookies (only with consent). You can manage cookies through your browser settings.

Data retention

• Order data: 7 years (legal requirement)
• Account data: until you delete your account
• Marketing preferences: until you unsubscribe

Your rights (GDPR)

You have the right to access, correct, delete, object to, and port your data. Contact info@bonkai.eu for any requests. We respond within 4 weeks.

Security

We take appropriate measures to protect your data, including SSL encryption, secure servers, and restricted access to personal data.

Contact

Questions about our privacy policy? Email info@bonkai.eu.